How to send a general letter to the tax office (Pismo ogólne do Urzędu Skarbowego)¶

You can use it for:

• requesting information
• explaining a situation (e.g. reasons for a late tax return filing)
• clarifying tax obligations
• attaching documents
• notifications (e.g. about an error in your tax return)
• questions or requests not covered by standard forms

How to send it via the e-Urząd Skarbowy platform¶

e-Urząd Skarbowy is a secure, identity-verified communication channel with the tax office. When you log in via Profil Zaufany, mObywatel, or e-dowód, you're already authenticated. Everything sent through this portal is legally binding and considered signed.

Steps:

• log in to your account at e-urzad-skarbowy via Profil Zaufany
• go to Dokumenty -> Złóż dokument and type pismo in the search field -> select Pismo ogólne
• choose that you're writing the letter on your own behalf. A section with your pre-selected Urząd Skarbowy opens automatically. (if you need to write to a different office, pick it from the list)

• your personal data will be pulled in automatically. If you're writing as a sole trader, select NIP. If as a private individual, select PESEL.

• Szczegóły dokumentu:

  • choose a Rodzaj pisma from the available options. In our case, to speed up VAT registration we want to submit an Oświadczenie
  • Temat pisma: O braku stałego miejsca wykonywania działalności gospodarczej (as an example)
  • Zakres sprawy: VAT
  • you can use the letter text from above (letter + statement). The difference here is that you don't need to attach it as a scan — just type the text directly into this field.
  • Pismo dotyczy sprawy, którą już zajmuje się urząd -> select Tak and enter the case number you received when you submitted the VAT registration application.
  • in the Załączniki section, attach your scans: the apartment rental agreement.
• at the Podsumowanie step you can review where the letter is being sent, sender details, and letter details. If needed, you can click edit and fix whatever's required.
• click Akceptuj i wyślij to send the letter

If you go to Dokumenty -> Wysłane, you can see all sent letters and view them by clicking Więcej

Here you can download your letter and the delivery confirmation in PDF format.